HMI’s network consists of thousands of professional, fully credentialed tree crews located across the country.

Our network of tree care professionals consists of certified and insured arborists who are skilled at accurately assessing project scope and costs. Additionally, they are trained to provide insured individuals with a high level of customer service. We have assembled a highly skilled back-office team that is accomplished in managing the complexities of emergency tree removal claims.

The program’s foundation is built on HMI’s adherence to standards; this provides our clients with the confidence that each project is being managed professionally and at reasonable costs. HMI has established expectations with its network for client contact protocols, workmanship, documentation, and pricing. In addition to setting these standards, we routinely monitor network conformance and audit all projects for consistency, accuracy, reasonableness and adherence to guidelines.

Catastrophic (CAT) events can bring out the worst professionals within the emergency response industry; therefore, HMI's clients count on us following CAT events more than at any other time. Over the years, HMI has focused its recruiting efforts on locating high-quality tree care companies that will deploy for our clients following CAT events.

HMI’s tree removal cost guide has become the industry standard for gauging reasonable costs for professional tree-removal work. HMI offers training to our clients on how to use the guide. Additionally, HMI offers free CE training for insurance industry professionals on best practices for adjusting emergency tree removal claims as well as adjusting claims involving damage to trees, landscaping and golf courses.